Return, Refund & Cancellation Policy

1. The 120-Minute Order Cancellation & Modification Window

After 120 minutes have elapsed: The garment enters our high-precision cutting, direct-to-film printing, and thermal curing line. Once custom manufacturing begins, orders cannot be cancelled, returned, or modified for change of mind.

2. Eligible Claims for Replacement or Refund

We stand 100% behind the quality of our apparel. You are fully eligible for a free replacement or full refund if your delivered package exhibits any of the following fulfillment flaws:

• Wrong Product Received: An item, style, or size different from your confirmed order details was delivered.
• Manufacturing Defect: Structural garment flaw such as torn fabric, unraveled stitching, or missing seams.
• Printing Defect: Severe misaligned artwork, blurred graphics, peeled print, or ink smearing.
• Significant Transit Damage: Garment damaged, stained, or torn during transit before package handover.
• Fulfillment Error: Missing items from a multi-item order.

3. Scenarios Not Accepted for Return or Refund

Because all clothing items are manufactured on demand, the following situations are not eligible for returns, exchanges, or refunds:

• Change of Mind / Personal Preference: Deciding you no longer want the garment after production has commenced.
• Incorrect Size or Colour Selected by Customer: We provide detailed size measurements in inches and cm on every product page. Please consult the chart before purchasing.
• Fit Preference: Personal preference regarding how tight or loose a garment feels when the delivered measurements match our published size chart.
• Standard Measurement Tolerance: Textile industry standard tolerance of up to ±0.5 inches.
• Minor Color Differences: Slight variance in tone attributable to monitor color calibration, contrast settings, or digital screen brightness.

4. Evidence Collection Guidelines

To process your claim quickly and verify quality issues with our fulfillment team, all claims must be submitted within 5 days of delivery along with the required evidence:

5. Refund Flow & Timeline

Once you submit your claim to hello@fewwww.com with the required photos, our claims desk reviews your case within 24 business hours following our standardized resolution flow:

• Prepaid Domestic & Worldwide Orders (Razorpay): Once approved, the refund is automatically initiated through Razorpay back to your original source payment method (Card / UPI / Netbanking / International Card) and reflects within 5 – 7 business days.
• Cash on Delivery (COD) Orders: Our support desk will request your Bank Account details (Account Number + IFSC) or UPI ID. The refund is remitted via NEFT / UPI transfer within 3 – 5 business days of claim approval.

6. Initiating Your Claim

To initiate a 120-minute modification or report a defective delivery, contact our official support desk: